Card Boss (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through cardboss.com.au, how we use it, and the choices you have.

Last updated: [date]

Who we are

Card Boss is operated by Card Boss, ABN 72 972 031 221. You can contact us at orders@cardboss.com.au.

What information we collect

We collect the information you give us when you order or contact us, including:

• your name, email address, phone number, and delivery and billing addresses
• your order details, including the artwork request form, your business card details, logos and files you upload
• messages you send us by email or through our forms

When you pay, your payment is handled by our payment providers. We don’t see or store your full card details.

We also collect some information automatically, such as your IP address, browser type, device and the pages you view, through cookies and similar technologies.

How we use your information

We use your information to:

• process your order, prepare your artwork and send you a proof
• print and deliver your cards, and tell you about your order
• reply to your questions and provide support
• keep your artwork on file so you can reorder easily
• improve our website and measure how our advertising performs
• send you marketing emails, but only if you’ve agreed to receive them

Who we share it with

We share your information only where we need to, with:

• Our print supplier: to print your cards, we pass on your order and artwork files
• Delivery services: to deliver your order, we give them your name, address and phone number
• Payment providers: to process your payment securely
• Website and technology providers: such as hosting, email, security and analytics services
• Advertising platforms: such as Google and Meta, which may receive limited data (for example, page views and purchases) through tracking tools, to measure and improve our ads

We don’t sell your personal information. We may also disclose information where the law requires it.

Cookies and tracking

Our website uses cookies to keep your cart working, remember your preferences, understand how the site is used and measure advertising. You can change your browser settings to block or delete cookies, but parts of the site (such as the cart and checkout) may not work properly without them.

Marketing emails

If you subscribe to our emails, you can unsubscribe at any time using the link in each email, or by contacting us.

Overseas disclosure

Some of our service providers, such as Google, Meta and payment providers, may store or process information outside Australia. We take reasonable steps to choose providers that protect your information.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep your information only as long as we need it to provide our services, meet our legal obligations and allow you to reorder. No online system is completely secure, so we can’t guarantee absolute security.

Accessing and correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing orders@cardboss.com.au. We’ll respond within a reasonable time. We may need to keep some information to meet legal or accounting requirements.

Complaints

If you have a concern about how we’ve handled your information, please contact us first so we can try to fix it. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.